Terms & Conditions

Last Updated: September 19, 2026

Welcome to the Rapport Construction website. These Terms & Conditions (“Terms”) govern your use of this website and your interactions with Rapport Construction (“Rapport Construction,” “we,” “us,” or “our”).

By accessing or using this website, submitting a form, requesting information, or otherwise interacting with us through this website, you agree to these Terms.

Website Use

This website is provided for general informational purposes and to allow prospective and current customers to learn about our construction services and contact us.

You agree to use this website only for lawful purposes and not to:

• Attempt to gain unauthorized access to the website or related systems

• Interfere with the operation or security of the website

• Submit false, misleading, fraudulent, or unlawful information

• Use the website in a manner that could damage Rapport Construction or other users

• Copy, reproduce, distribute, or commercially exploit website content without permission

We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.

Construction Services

Information on this website regarding construction, remodeling, renovation, or other services is provided for general informational purposes only.

Website content does not constitute a binding estimate, proposal, contract, warranty, or guarantee.

The specific scope, pricing, schedule, materials, payment terms, warranties, and other conditions for any construction project will be governed by a separate written agreement between Rapport Construction and the customer.

If there is any conflict between these Terms and a signed project agreement, the signed project agreement will control with respect to that project.

Estimates and Project Information

Any preliminary pricing, project ranges, timelines, or other estimates communicated through the website, by phone, by email, or during an initial consultation are subject to change.

Final pricing and schedules may depend on factors including:

• Project scope

• Site conditions

• Material availability

• Labor availability

• Permits and inspections

• Design changes

• Customer selections

• Subcontractor scheduling

• Weather

• Unforeseen conditions

Nothing on this website should be interpreted as a guarantee of project cost, completion date, or outcome unless expressly stated in a signed written agreement.

SMS and Text Message Terms

By providing your phone number and checking the applicable consent box on our website or otherwise expressly consenting to receive text messages, you agree that Rapport Construction may send you SMS or MMS messages at the phone number you provided.

Depending on the type of consent you provide, messages may include:

• Responses to inquiries

• Consultation or appointment confirmations

• Scheduling updates

• Project-related communications

• Service updates

• Estimate or proposal follow-ups

• Customer support messages

• Promotional or marketing communications, when separately authorized

Message frequency may vary.

Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

You may opt out of text messages at any time by replying STOP. After opting out, you may receive a final confirmation message.

For assistance, reply HELP or contact Rapport Construction directly.

Wireless carriers are not liable for delayed or undelivered messages.

SMS Consent and Privacy

Your text messaging consent and opt-in information will be handled in accordance with our Privacy Policy.

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties except as necessary to provide and operate the messaging service.

Email and Other Communications

If you provide your email address or other contact information, we may use it to respond to inquiries, provide project-related communications, schedule consultations, send requested information, or communicate about our services.

Where applicable, you may unsubscribe from promotional email communications using the unsubscribe instructions provided in those messages.

Intellectual Property

Unless otherwise stated, the content on this website, including text, graphics, logos, photographs, designs, branding, and other materials, is owned by or licensed to Rapport Construction and is protected by applicable intellectual property laws.

You may view and use website content for personal, non-commercial purposes.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission.

Third-Party Links and Services

This website may contain links to third-party websites, platforms, or services.

Rapport Construction does not control and is not responsible for the content, security, accuracy, availability, or privacy practices of third-party websites or services.

Your use of third-party services is subject to their own terms and policies.

Website Accuracy

We make reasonable efforts to keep information on this website accurate and current, but we do not guarantee that all information will always be complete, accurate, or up to date.

Services, availability, project information, photographs, descriptions, and other website content may change without notice.

Images shown on the website may represent past projects, examples, concepts, or illustrative materials and should not be interpreted as guarantees of identical results.

Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis.

To the extent permitted by applicable law, Rapport Construction makes no warranties, express or implied, regarding the operation, availability, accuracy, reliability, or suitability of this website or its content.

Nothing in this section limits any warranties expressly provided in a separate signed construction agreement.

Limitation of Liability

To the fullest extent permitted by law, Rapport Construction will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this website.

This limitation applies only to website use and does not modify any rights, remedies, warranties, or obligations established under a separate signed agreement for construction services.

Indemnification

You agree to indemnify and hold harmless Rapport Construction and its owners, employees, contractors, and representatives from claims, liabilities, losses, damages, and expenses arising from your misuse of this website, violation of these Terms, or violation of applicable law.

Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.

Any dispute arising from the use of this website will be handled in accordance with applicable Tennessee and federal law.

Any dispute arising from a specific construction project may also be subject to the dispute-resolution provisions contained in the applicable project agreement.

Changes to These Terms

We may revise these Terms periodically to reflect changes in our services, website, technology, business practices, or applicable legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Contact Us

If you have questions about these Terms & Conditions, please contact:

Rapport Construction
Franklin, Tennessee
Phone: 615-585-5865
Email: nathan@rapportconstruction.com