Privacy Policy

Last Updated: September 19, 2026

Rapport Construction (“Rapport Construction,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or requesting information about our construction services.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect personal information that you voluntarily provide through our website, including:

Name
Email address
Phone number
Project details or information submitted through contact or consultation forms
Any other information you choose to provide when communicating with us

We may also automatically collect limited technical information when you visit our website, such as:

IP address
Browser type
Device type
Pages visited
Referring website
General usage and interaction information

This information may be collected through cookies, analytics tools, or similar technologies.

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and consultation requests
Provide information about our residential or commercial construction services
Communicate regarding potential, current, or completed projects
Schedule appointments or consultations
Provide project-related updates and customer service
Improve our website, services, and customer experience
Maintain business records
Protect against fraud, misuse, or security threats
Comply with applicable legal requirements

SMS and Text Message Communications

If you provide your phone number and separately consent to receive text messages from Rapport Construction, we may send you messages related to your inquiry, consultation, project, scheduling, service updates, or other communications for which you have provided consent.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. You may reply HELP for assistance.

Consent to receive text messages is not a condition of purchasing any goods or services.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging service.

How We Share Information

We do not sell or rent your personal information.

We may share information with trusted service providers that assist us in operating our website or business, such as website hosting providers, communications platforms, scheduling systems, analytics providers, or other vendors necessary to provide our services.

These providers may only access information as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law or when we reasonably believe disclosure is necessary to:

Comply with legal obligations
Respond to lawful requests from government authorities
Protect our rights, property, or safety
Protect our customers or others
Prevent fraud, abuse, or security threats

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand website usage, and evaluate website performance.

You can typically control or disable cookies through your browser settings. Disabling certain cookies may affect how some portions of the website function.

Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by third parties.

Rapport Construction is not responsible for the privacy practices, security, or content of websites or services operated by third parties. We encourage you to review their privacy policies before submitting personal information.

Data Security

We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, fulfill contractual obligations, resolve disputes, comply with legal requirements, and enforce our agreements.

Your Choices

You may contact us to request that we update or correct personal information you have provided.

You may also request that we delete certain personal information, subject to any information we are required or permitted to retain for legal, contractual, or legitimate business purposes.

To stop receiving marketing emails, you may use the unsubscribe instructions included in those communications, if applicable.

To stop receiving SMS messages, reply STOP to any text message from us.

Children’s Privacy

Our website and services are intended for adults seeking construction or remodeling services and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

Any revisions will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Rapport Construction
Franklin, Tennessee
Phone: 615-585-5865
Email: nathan@rapportconstruction.com